Stop running your front desk off a paper token roll.
Queue9 gives every counter, doctor or service window its own live queue — customers check in with a QR code, watch their position update in real time, and your staff run the whole day from one dashboard. No app to install, no hardware to buy.
Set up your first queue in under 10 minutes. Cancel anytime.
Now serving
B-011
Dr. Mehta · General OPD
✓ Checked in
B-014
3rd in line · Counter 2
Isolated by design
Row-level security keeps every venue's data walled off from every other.
No app required
Customers check in from any phone's browser — nothing to download.
Live, not estimated
Position and wait time update the moment your staff call the next token.
Genuinely independent queues
Two doctors, two counters, two separate lines — never merged, never confused.
From walking in to being seen, in three steps.
No account, no download, no waiting at a desk to be handed a paper number.
Scan the counter's QR code
Printed signage at each counter or doctor's door links straight to that queue — customers scan with their camera, no app to install first.
Get a token instantly
Name, and they're in — no forms, no login. A confirmation screen shows their token number and which counter it's for.
Track live, get called
A live position and estimated wait update automatically. When their token is called, the tracker updates and can sound an alert.
Everything your team needs to run the day.
Not a generic ticketing widget — built around how counters, clinics and service desks actually operate.
QR check-in, with geofencing
Optionally require customers to be physically on-site before they can join — turned off automatically for venues that don't need it.
Live wait tracker
Customers see their real position and estimated wait on their own phone, updating the moment the line moves.
Operator dashboard
Call the next token, walk in a customer manually, and see who's waiting — built for a front-desk screen, not a spreadsheet.
Analytics that matter
Peak hours, average wait, and per-counter load — timezone-aware, so the numbers match your actual day.
Printable per-counter signage
A distinct QR code for every counter or doctor — print once, and customers land directly in the right line.
Role-based staff access
Front desk staff and admins see exactly what they need to — invite your team with seat limits that match your plan.
Two plans to start. One conversation if you're bigger.
Pricing is based on independent queues (counters) and staff seats — not on how many customers walk through your door.
Starter
For a single-desk operation — one doctor, one counter, one line.
₹999/ month
Get started- 1 independent queue
- 2 staff logins
- QR check-in & live tracker
- Operator dashboard
Growth
For a multi-line operation — several doctors, stalls, or service counters.
₹2,499/ month
Get started- 4 independent queues
- 10 staff logins
- QR check-in & live tracker
- Operator dashboard
- Printable per-counter signage
- Advanced analytics & reporting
Enterprise
For hospital groups, chains and multi-site operators with custom needs.
Custom
Talk to sales- Unlimited queues & staff logins
- Multi-branch rollout & onboarding
- Custom integrations, on request
- Dedicated support & SLA
Pricing is scoped and quoted after a short call — no card required to talk.
Before you ask us directly.
Do our customers need to install an app?
No. Check-in and the live tracker both run in the phone's browser — a QR scan is the entire onboarding.
Can two doctors, or two counters, run fully separate lines?
Yes — each counter is its own independent queue with its own token numbering, its own “call next,” and its own QR code. Nothing is shared between them unless you want it to be.
What happens if we outgrow our plan's counter limit?
You can upgrade from Starter to Growth at any time from your dashboard — your existing queues and history carry over.
How is our data kept separate from other businesses using Queue9?
Every query is scoped by row-level security tied to your venue — there's no code path that can return another venue's data, not just an access-control check on top.
How long does setup actually take?
Most single-counter venues are live within 10 minutes of signing up: set your venue name, print the QR code, and you're taking your first token.
Your front desk is ready for this before you think it is.
Start with Starter today, or talk to us about Enterprise rollout across multiple branches.